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Emotional and Personal Intelligence for PMO Professionals
You’re likely familiar with Emotional Intelligence (EI), a constellation of abilities that allows us to make good decisions when confronted with emotional information. Recent studies into non-cognitive space, however, suggest that EI is not really sufficient to predict the tremendous variation in responses we observe when people have to make these decisions.
Through laboratory work, we’ve come to learn that motivational competencies are just as important to these outcomes as emotional ones. They’re very different from one another, however, and so need to be measured independently. We’ve also come to recognize that the skills needed to experience emotions in ourselves is fundamentally and subjectively different from the ability to interpret these same emotions in other people.
It’s because of these observations that the measurement of non-cognitive competencies has been redesigned