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You’re likely familiar with Emotional Intelligence (EI), a constellation of abilities that allows us to make good decisions when confronted with emotional information. Recent studies into non-cognitive space, however, suggest that EI is not really sufficient to predict the tremendous variation in responses we observe when people have to make these decisions.
Through laboratory work, we’ve come to learn that motivational competencies are just as important to these outcomes as emotional ones. They’re very different from one another, however, and so need to be measured independently. We’ve also come to recognize that the skills needed to experience emotions in ourselves is fundamentally and subjectively different from the ability to interpret these same emotions in other people.
It’s because of these observations that the measurement of non-cognitive competencies has been redesigned
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In the last webinar we did, there was a question about soft skills and PMO practitioners today. You can see the webinar [here]
The session was abot maturity - getting better at what the PMO does as well as the need for the organisation to mature in the way it delivers its programmes and projects too.
An obvious part of that is how we, as PMO practitioners, also view maturity in the way we work - not just the 'hard skills' stuff but also how we behave and work with others - the soft skills stuff.
The four soft skills pulled out of the session - communication; storytelling; stakeholder management and leadership - were just the presenter's view. I decided to share it in a post on Linkedin and see what others [came up with too]
We've also pulled together a few others from recent PMO Flashmob conversations too.
What do you reckon? What's missing?
Why not add your comments below or join the conversation stream over on Linkedin.
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