facilitator

With Excerpt - One of the main objectives of a PMO is to support and enable effective decision-making. It's such a great objective because there's a lot of scope with how the PMO can do that. From creating reports, giving insights from data, supporting stakeholder engagement activities and the part we can play when people come together to solve problems, make decisions and take action. In this article, we take a closer look at facilitation skills. Within P3O it states that "the P3O is ideally placed to provide an independent facilitation role" and we totally agree with that. Over the last few weeks we have already covered several different frameworks, approaches and techniques that the modern project practitioner can utilise in their day-to-day work that make a difference to people and their performance levels. We have also shared ten different things your PMO can be thinking about to make a real difference to the performance of your PMO. We've already looked at the following areas: servant leadership; facilitation, coaching and; conflict management. In this final article of our PMOs Supporting Modern Project Management series, we take a look at facilitation.

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Back in April our Mini-Masterclass event was focused on facilitation skills - a skill every PMO professional should have. In this session we specifically focused on the planning side of facilitation. The planning is an incredibly important part of facilitation, as that’s where the thinking has to go into exactly how we will achieve the outcomes of the task. How to break a task down into sub-tasks; decide what processes/techniques are to be used for each step; how to split the groups to make it effective, and take into account the nature of the task in terms of level of uncertainty, who will be involved and the time available. Not enough time and thought is put into planning a session, so if we, as PMO professionals can be disciplined about doing this, it can make a huge difference in getting more successful outcomes from sessions, and better results for the project teams. Ranjit Sidhu lead the session and introduced a high-level framework which she uses as part of the Facilitation Skills course which she regularly delivers.

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