The PMO as a Facilitator

Back in April our Mini-Masterclass event was focused on facilitation skills – a skill every PMO professional should have. In this session we specifically focused on the planning side of facilitation.
The planning is an incredibly important part of facilitation, as that’s where the thinking has to go into exactly how we will achieve the outcomes of the task. How to break a task down into sub-tasks; decide what processes/techniques are to be used for each step; how to split the groups to make it effective, and take into account the nature of the task in terms of level of uncertainty, who will be involved and the time available.
Not enough time and thought is put into planning a session, so if we, as PMO professionals can be disciplined about doing this, it can make a huge difference in getting more successful outcomes from sessions, and better results for the project teams.
Ranjit Sidhu lead the session and introduced a high-level framework which she uses as part of the Facilitation Skills course which she regularly delivers.