Conference Agenda

The PMO Conference 2023

Inspirational PMO sessions

Passionate About PMO

Bringing Together PMO Practitioners

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Antonio Nieto-Rodriguez

HBR Author, Speaker, Advisor, PMI Fellow, and Past Chair
Strategy Implementation Institute

9am – Opening Keynote

PMOs Rest in Peace – Welcome Chief Project Officer

With the significant increase in automation of operations and the increase in change initiatives and project work, a new role is emerging in the executive committee. Companies are beginning to consolidate responsibility for orchestrating and successfully implementing the organization’s continuous transformation and significant strategic initiatives within a single C-level executive. And it’s not only multinationals and for-profit organizations.

The chief project officer goes far beyond the traditional Project Management Officer role or the direct sponsorship of individual projects. They must push their organization toward adopting a project-driven structure and foster a collaborative and empowering culture that reaches across silos. They must also collaborate with HR to develop project-management competencies throughout the organization.

The role should be fully integrated into the C-suite. Just as COOs have in the past, CPOs should behave like an extension of the CEO or even the board and, as such, hold the top managers accountable. CPOs may be rare in the C-Suite, but their steady emergence is a leading indicator of how companies will organize themselves to thrive in the project economy.

Session 1

10:05 – 11:00

Kingsley Thomas

Director, Head of Programme Services

How PMOs can contribute to Net Zero outcomes – Imagining the Net Zero Programme Office

At Atkins and Faithful+Gould (Members of the SNC-Lavalin Group) we’ve been developing PMOs to contribute to society’s greatest challenge – that of achieving Net Zero outcomes. We’re already delivering PMOs in UK Government programmes dedicated to Net Zero and these are enabling us to plan and test ideas to mature these services, and to imagine the Net Zero programme office of the future.

However, we think PMO’s should have a bigger ambition to leverage their influence across all project and programmes to achieve net zero objectives. In doing so PMOs need to pivot beyond their traditional offering introducing new carbon services.  What if the PMO can influence net zero objectives in everything it does and every project or programme within its remit regardless of whether that is a stated aim?  Our session will include a panel of leading experts to offer their real life perspectives.

We will consider how to introduce new PMO services such as carbon accounting and carbon reporting; helping projects and programmes have greater visibility of carbon alongside the traditional perspectives of time, cost, and quality; and, incorporating transformation and tracking of societal outcomes, e.g. contributions to the UN Sustainability Goals.

Sarah Halstead

Professional Head of Discipline, PMO

Jess Richardson

Senior Portfolio Assurance Manager

Putting Benefits Management into Practice – the Ups and Downs Learnt the Hard Way

Many portfolios aspire to be benefits-led and there is a lot of theory setting out how to achieve this. The reality is that putting the theory into practice is really complex, energy-sapping and typically faces a lot of resistance. The result is the PMO can get distracted, disillusioned, or even dis-credited and the great strides made start to evaporate.
In this session you will hear some stories about how to get started, what we have learned from experience and some of the pot-holes we have navigated or fallen into!

Steve Blades

Senior Benefits and Business Change Manager

Dom Wilson

PMO Director

Operational Excellence in a PMO

In June 2021, BDO Central PMO team was formed to maximize change investment, deliver change effectively, track, record, and report on program expectations, and help build firm-wide change capability.

The team has grown to 28 staff and is divided into three areas: Portfolio PMO, Programme Delivery, and Business Readiness.

The PMO focuses on “doability” to ensure the business delivers its strategic objectives and provides coaching/training to the business in core change disciplines.

The PMO uses customer-centric approaches, processes and tools alongside cultural and operational excellence to achieve business results to identify and challenge any behaviours that would limit business success.

The PMO has 8 Macro End to End Processes, and its customer-centricity is regularly reviewed. Although in its infancy, the PMO receives excellent feedback from the C-Suite for providing an appropriate level of MI, challenge and focus on the right things and helping the business make better decisions.

Master, servant or trusted advisor: How should PMOs best engage with Artificial Intelligence in a fast-changing world?

As the pace of Artificial Intelligence development and what it can do is ever accelerating, and new issues of competencies, data security and more arise, how should the modern PMO best make use of AI?

In this presentation, Futurist and CEO of Keto Software Veijo Hytti will look at the latest trends around AI and the PMO, including presenting the new Keto AI+. Keto AI+ combines traditional PPM and Strategies/OKRs with Artificial Intelligence to help drive innovation, efficiency and compliance with fast changing requirements like ESG and more.

Veijo Hytti

Keto Software

Session 2

11:30 – 12:15

Catherine Lumb

Transformation PMO Senior Manager

Building an Award Winning PMO supporting the Full Fibre Future of the UK


Openreach will build Fibre to 25million homes by 2026. The PMO was mobilised to support the execution of this strategy.

The transformation portfolio has over 200 projects across 6 programmes. The projects underpin a £0.5bn cost reduction whilst delivering new capability to improve service, customer & colleague experience.

The PMO vision and strategy were co-created with business stakeholders and the PMO has been on a transformation of its own ever since evolving its maturity & service offering.

Find out how Openreach became an award-winning PMO and meet the people behind this.

Turnaround PMOs

In this session you will find out what Turnaround means in the Public sector, how it is linked to Special Measures and why a PMO is a critical part of getting ‘out of Turnaround’.

Whilst the term Turnaround is not limited to the Public sector, you will find out what are the triggers for a Public Sector organisation to be ‘put into Special Measures’, how Turnaround is involved, common themes and practical experience from 4 organisations who have gone through the ‘Turnaround journey’.

Learn from someone who after leaving the Private sector has worked across the UK in the NHS, Local government, Not for Profit and the Police; setting up, refreshing and maturing PMOs.

Paul Fenton

PMO Data and Psychology Ltd

Gero Renker

Program Framework

Successful PPM Tool Implementation: Best Practice Principles & Real-World Case Study

If your organisation is looking to deploy a Project Portfolio Management tool, or if you’ve got one deployed that isn’t quite delivering on its promise, then this session is for you!

With a background of 20 years in the PPM space, Gero is going to share the essence of Program Framework’s experience in implementing PPM solutions for hundreds of organisations, as concepts that you can apply yourself to achieve success.

This session will be co-presented by Matt Franklin of LifeArc, a leading UK medical research charity. He will discuss his real-world experience in applying these principles for the transformation of multiple complex portfolios.

Covering the full journey from business case and tool selection to implementation and ongoing adoption, get some real-world pragmatic advice on what you can do right from the start, and what traps to avoid.

Matt Franklin

Head of PMO (Operations)

John Greenwood


The Risk Register – the Core of Successful Delivery

The risk register is frequently a risk of worries, useless as a tool for actually managing the risks. In this session, we get back to basics and focus on the role of the PMO in risk management.

The role of the PMO is to provide services and support to ensure consistent risk management practices are designed, implemented and maintained. The PMO has a wide remit to provide support in areas such as identification, assessment, planning, monitoring and controlling – yet the risk log and register are often the only reactive service provided.

In this session, the focus is on the proactive role the PMO can take – including understanding where to look for the risks, how to capture them, and how to plan and manage responses.


Eileen Roden

House of PMO

John McIntyre


13:15 – Lunchtime Keynote

PMO HotHouse Live

Come and join us for an exciting post-lunchtime session featuring our monthly PMO show, PMO HotHouse, brought to life on stage.

With the charismatic co-hosts Eileen Roden and John McIntyre leading the way, you are in for a treat with a diverse range of PMO insights, interactive audience participation, and classic segments like Hot and Not, Hot Seat, and Blaze of Glory.

Get ready to shake off the post-lunch slump and immerse yourself in this captivating session.

Joanna Miller


Session 3

14:15 – 15:05

Eileen Roden

House of PMO

The PMO as a Business Function

This year’s Inside PMO Report from House of PMO is focused on the PMO as a Business Function. Launched at the conference the report explores the future of PMO, specifically if the could and should be a business function, very much like HR or finance for example.

This session uncovers what it means for the PMO to be a business function; how it is structured; where it sits within the organisation and who it reports to.

Typical questions are answered – what are the implications and benefits for organisations? What will it mean for PMOs? What will the model look like? Would it include other project management functions like delivery and controls? Would there be a PMO Director (or Chief Projects Officer) who sits on the board?

PMO Risk Mitigation Using Resource Driven Predictive Analytics

• Understand how to identify near, mid and long-term risk to your project portfolio and related strategies through the lens of resource management
• Learn techniques to better forecast and manage resources regardless of organizational maturity
• Best practices for planning people and teams in a Hybrid environment using SAFe and traditional delivery methods
• Walk through real-world examples of resource-driven predictive analytics
• Utilize advanced visualization, ML,AI to become a better communicator to the c-suite
• Leverage the latest resource planning AI tools to always find the right skills for the right job at the right time

Greg Bailey

Vice President


Caoimhe Murphy

PMO Senior Manager in Human Capital as a Service

PMO as a Service (PMOaaS) – what is it and how is it done?

In this session we hear from leading professional consulting firm, Deloitte on ‘PMO as a Service’ and look beyond the buzz surrounding
‘as a service’ to find out what PMOaaS is; why it exists and how it is done.

As more and more PMOs move to the model of offering PMO services to the organisation, PMOaaS, is not just about services to external clients. It is also about offering an alternative model to internal stakeholders too.

You will hear about the PMOaaS model and how you can take the principles, adapt and adopt them for your own organisation.

Deloitte will share their lessons and best practice on how to define, deploy and successfully manage a PMOaaS approach.

Data, What is it Good for?

Data is fundamental to any organisation and adding value to the organisation should be top of the PMO goals. In this session the focus for PMO practitioners is on understanding the data you have in your control, the impacts of it and how to use it in a meaningful way.

This session discusses:
• What is accurate and good quality data.
• Why linking good data adds value and insight
• Having a central data view that can be sliced in many ways, helps inform the organisation.
• Why having disparate sources of data is not ideal and why there should be one source of the truth.
• How data should be freely available to process in whatever way required.
• Why your process should define how you work, not your tooling solutions.

The session invites you to think more broadly about the data aspects of the PMO role and how that impacts the role of the PMO and the service it provides.

Peter Macey

Founder,, Planning and Reporting Consultant and Director of Kipeco Consultancy Ltd

Session 4

15:35 – 16:25

Ian Finch

Head of Portfolio Management Office
Virgin Media O2

The Virginmedia and O2 Portfolio Management Office

 How does a PMO create a new standard for delivery within a Framework ensuring the ‘best of both’ is retained when two Telecommunications giants merge

When O2 and Virginmedia merged in June 2021 they needed to create a standard single way of governing and delivering in excess of 1000 projects every year!

This is the story of how their two PMOs became a unified Portfolio Management Office and the journey they undertook from the first introductory meetings to the launch of the Framework and the continued transformation that they are delivering today.

You will hear about:

• How creating a common purpose creates the foundations for successful transformation by enabling fast decision making that underpins rapid development and change
• How company cultures and maturity levels play a key role in the design and roll out of processes and tools.
• The challenges of rolling out change amidst companywide change
• The safeguards and techniques deployed to ensure a successful launch and continued transformation
• The first year of their transformation – the Lessons Learned

Empowering the Modern PMO

This session explores how technology can support the modern PM professional in managing both traditional and agile projects. Discover the role of technology in facilitating collaboration, real-time transparency, and adaptability. Learn about a specific tool and platform designed to support hybrid project management. Gain insights from practical examples and case studies, and uncover best practices for integrating technology into your project processes. Join us to harness technology’s power in achieving success across project delivery and the modern PMO.

James Ferrier

Large Enterprise Solution Engineering


Jon Broadley



How Technology can Transform the PMO From Administrative Overhead to a Strategic Partner to the Business

Discover the transformative potential of technology in elevating your PMO from an administrative overhead to a strategic partner in driving PPM success. In this conference session, we will explore how Microsoft tools, the ones that many of us have at our fingertips such as Project Online, Teams, and Power BI can empower PMOs to enhance collaboration, streamline processes, and align project management efforts with organisational goals.

There are a wealth of Project Management tools available which you probably already have in place, all having their advantages depending on the types of projects that you are looking to deliver. Whether your project managers use Jira or Azure Dev Ops for Agile projects, Excel spreadsheets or extensive Gantt charts, this data needs to be accessible to the Project Management Office to help you make meaningful decisions. Automating the collection and reporting on these data sources is not as complicated as you might think and can be achieved using Microsoft Tools.

With worked examples, learn how automation can pull data from multiple project management tools, reducing manual effort and increasing efficiency. Making use of centralised data means planning, resourcing and budgeting becomes simpler, giving you more time in your day and allowing you to identify issues early in your project pipeline.

Furthermore, explore how Microsoft Power BI enables PMOs to visualize project data, create interactive dashboards, and generate insightful reports. Leverage the capabilities of Power BI to make data-driven decisions, monitor project health, and gain actionable insights for strategic business outcomes.

Join this session to unlock the potential of Microsoft technology and transform your PMO into a strategic partner. Don’t miss this opportunity to revolutionise your PMO’s capabilities and enhance its value to the organisation.

From Plan-Based to Discovery-Based Portfolio Management

In order to manage the totality of portfolios, programmes and projects, portfolio management has been set up in many organisations. As agile working methods are increasingly used in practice, governance via programmes, projects, budgets and resources is shifting to governance via roadmaps, backlogs, sprints and teams. This calls for agile portfolio management.

Agile portfolio management is considered in its full breadth in this session, from fully planned to completely discovery. Henny Portman covers ten focus areas to increase the agility of portfolio management as also described in the book Agile Portfolio Management – The Bridge to Strategic Agility (Henny Portman & Rini van Solingen). Moving step by step towards more discovery-based portfolio management helps to make strategic choices in the portfolio better, earlier, and more flexibly. For each measure Henny links it to the most important control variable (E.g. cycle-time, work-in-progress, result orientation, validation focus, decision-making structure, …) on a scale from plan-based portfolio management to discovery-based portfolio management and discusses related techniques and examples.

Henny Portman

Portman PM[O] Consultancy

Matthew Syed


16:25 – Closing Keynote

Many of you might already be familiar with journalist, author, broadcaster Matthew Syed and his books – especially Black Box Thinking which us #PMO people loved for its take on failure, mistakes and lessons learnt!

Matthew will undoubtedly be making us think in this entertaining and engaging closing keynote in what promises to be an excellent day for PMO practitioners.