How to Document Meetings – A Guide for the PMO

In the project world, it is important to hold meetings so that problems and challenges can be discussed, and a way forward agreed. It is just as important that these meetings are documented accurately and concisely, and in a timely fashion. Have you ever been to a meeting that was not documented at all, or possibly worse than that, was documented badly?
If meeting outputs are not captured clearly and communicated, it is likely that everyone will come away from the meeting with their own slightly differing interpretations of what happened. It is also quite likely that nothing much will happen as a result of the meeting.
But minute-taking is often seen as a menial and tedious administration duty, and in the project world is often delegated to the most junior PMO person around. And effective minute-taking is harder to do (well) than it looks.