Lessons Learned: Pitfalls and Pointers
Most project management approaches incorporate a “lessons learned activity”.
But although those textbooks tell you that you should be doing lessons learned, that’s pretty much where most of them leave it.
Many organisations do little more than document experience and file it on a shelf, which is less like lessons learned and more like lessons identified, or even worse, lessons ignored.
Some people in the PM community think lessons learned is so broken it’s not worth doing. Ken Burrell thinks there is still value to be had, with the application of some pragmatic primping.
This session (based on a sneak peek of the content from Ken’s book) looks at how organisations learn from projects, how it goes wrong and offers some ways to fend off failures, including:
Why it is important for project organisations to learn from their project delivery experience
How the lessons learned process works and how organisations typically learn from projects
Why it goes wrong – some of the common pitfalls that can get in the way
How you can do it better – both personally and in your organisation
We’ll learn from each other by comparing notes, and try out some techniques along the way.