Using the behaviours outlined in the PMO Competency Framework as a starting point, this experiential session explored how we can work with our inner world of thoughts, beliefs, and emotions to enhance our effectiveness and resilience.
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In this session we take a look at the key behaviours for the different PMO roles which exist. Alongside competency, knowledge and skills, we need the right kind of behaviours to help us be successful in our roles.
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In this session, we were live in the room in London with the APM London Branch. Eileen uncovered where the real value of the PMO is and addressed the elephant in the room – the friction that exists between the PMO and delivery teams.
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In the PMO Competency Framework there is a key behaviour focused on tasks:
Take ownership of tasks and complete promptly keeping customers up to date on progress and completion
In this article, we take a look at what this behaviour means and how, as PMO professionals, we can ensure that we are demonstrating this behaviour in our everyday work.
The definition of a task is a piece of work to be done. It sounds simple and straightforward yet we will look at each part of the behaviour in turn and provide different insights and practical tips on completing tasks.
This article is not focused on time management, we will cover that key behaviour in a different post, it's about how we perform tasks for successful completion.
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To be competent in our PMO roles we need knowledge, experience and skills. The fourth component - often overlooked - is behaviour.
Behaviour is the "observable activity of how one acts or conducts oneself, especially towards others." In other words, we can see different types of behaviour in others and they can see it in us.
The PMO Competency Framework is launched in February 2021 and in a final session in 2020 we shared the behaviours from the Framework for a group working session.
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