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Why Agile Transformations Fail – Insights from NatWest

I listened into a Planview conference for their clients a few weeks back and picked up on a session from NatWest about their agile transformation. An agile transformation for NatWest is all about business agility at an organisation level – changing the way things get done at all levels across the business. With over 50,000 people working for – what was Royal Bank of Scotland (RBS) – the bank, it’s safe to say their transformation would face challenges and in some cases failure.

In this article, we share the insights from the session (unfortunately the recording can’t be shared) and reflect on what role the PMO could provide in supporting an enterprise-wide agile transformation programme like this. The session was led by the Head of Change CoE and in it, three failures were shared with lots of lessons learnt.

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