We get into the heads of senior executives, find out what’s happening, and understand what they care about. We explore psychology to discover how building a psychological contract with your senior executive can help you secure ‘permission to challenge.’
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In this session, we were live in the room in London with the APM London Branch. Eileen uncovered where the real value of the PMO is and addressed the elephant in the room – the friction that exists between the PMO and delivery teams.
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We took a look at some of the TED talks that might be useful for people working in PMO. How to Build Trust is a session from back in 2018 from Frances Frei which looks at the components of trust and talks a lot about the wobbles along the way to gaining trust.
As ever with TED talks, they're short and engaging and help us plug some of the more behavioural gaps in our knowledge. It's these kind of areas that help us to become a more rounded professional and enable us to work successfully with others.
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