PMO Conference 2016 \\ Case Study – Critical Success Factors – Creating a PMO Capability – Eddie Borup
Implementing a new PMO is a challenge in any organisation – add in a conflict zone and a humanitarian crisis to the mix and suddenly the need to deliver results moves from “business critical” to literally the ability “to save lives”.
Eddie Borup recounts his time as Head of Programme for a large international agency in the development/humanitarian sector, appointed just a few days prior to a brutal civil war starting in South Sudan. Arriving on the ground he saw the shift of his programme move from development support to humanitarian aid overnight.
He was accountable for a $30m programme which included the building of camps (IDP) to protect the internally displaced citizens, extend airstrips to enable aid to be delivered, roads to ensure food security and other infrastructure related projects including the renovation/building of hospitals.
Eddie shares the critical success factors in setting up a PMO in this environment, focusing on the functions and services of the PMO that really mattered. Combined with insights into this unusual working environment, Eddie also tells his story about taking on a challenge like this and what lessons can be learned for other organisations who need to deliver business critical programme and projects – regardless of the sector and environment.
Practical example of the benefits of an effective PMO
Hints and Tips on what makes a PMO successful
How the lessons learned can be translated to other sectors