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PMO Problem Solved - “I have a problem as a PMO lead, the PMO analyst role is very admin heavy and we are having high staff turnover. The main issue is collating packs, taking minutes and chasing actions across all the forums. We are not allowed to recruit more staff and cannot push back on any of the admin. Can you suggest any way we can reduce the load or make it quicker?”
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I recently spent a stimulating couple of days at Project Challenge last month. One of the presentations I managed to catch was entitled "Stop Implementing a PPM Tool, and Start Solving the Problem", given by Stephen Brown of Polarisoft, from which I thought you might appreciate me relating the key take-aways.
This presentation highlighted the disappointment felt by many organisations after implementing a project portfolio management (PPM) tool, when they find that the reality of working with the tool doesn't live up to their (often unrealistically optimistic) expectations. This is commonly embodied in thoughts like "We bought the wrong tool" or "We're not mature enough for a tool".
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