Discover how PMOs can measure value through service menus, SLAs, and stakeholder feedback. Learn techniques like NPS, maturity models, and Voice of the Customer to evaluate PMO services effectively.
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Watch the 44-minute masterclass from Edinburgh exploring how PMOs evolve over time. Hosted by Jim Livesey and Candice Warnock, the session dives into what drives PMO transformation, future state models, and practical steps for PMO teams to stop, start and continue doing.
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