KPI's

Each year, the House of PMO highlights emerging PMO trends, reflecting on past insights since 2016 and charting the evolution from support functions to strategic business partners, while identifying critical 2025 trends such as AI-driven decision-making, integrated PMOs, human-centric frameworks, regulatory compliance, and capability development to enhance PMO value and adaptability​​​.

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If you’ve ever struggled with the question, “what value does the PMO add to the organisation?”, this is the session for you.

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Looking for help with metrics and measures in Agile delivery? In this short article, check out the recommendations for further reading - books for your PMO bookshelf

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Balanced Scorecards are used by organisations to help develop their strategies and measure how effective those strategies are. For an in-depth look, you can head over to the Balanced Scorecard Institute.  In this article, we take a look at how a balanced scorecard approach was utilised by a PMO within the education sector and see what insights will be useful to other PMOs regardless of the sector that PMO can be found in. The insights come from a research paper - Measuring PMO Performance – Application of the Balanced Scorecard in a Collaborative Research Context - from Philbin and Kaur (2020) available from the Journal of Modern Project Management.

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Over at Project Challenge we presented on the latest report from PMO Flashmob, "Inside PMO: KPIs, Metrics and Measures".

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