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To be competent in our PMO roles we need knowledge, experience and skills. The fourth component - often overlooked - is behaviour.
Behaviour is the "observable activity of how one acts or conducts oneself, especially towards others." In other words, we can see different types of behaviour in others and they can see it in us.
The PMO Competency Framework is launched in February 2021 and in a final session in 2020 we shared the behaviours from the Framework for a group working session.