active listening

Whilst doing research for this and other blogs I came across a book by Shelle Rose Charvet , entitled “Words that Change Minds”. It is a very comprehensive book on the subject of language and provides further food for thought on how we listen with our brains. Set out below is an extract of a few of the items I think are most relevant to a PMO setting. But I would encourage you to get the book and review it in full to gain the greatest benefit. By way of introduction, the book is all about “LAB Profiles” – related to language and behaviour. And to do it justice the following is a direct quote from the book.

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In this article we take a look at 'listening with our brains', something that really taps into that great PMO practitioner skills of active listening - plus we all love a framework and in this article there are two to take a look at.

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“ . . . being present with those around you and actively listening is a very selfless act”.

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