Projects fail, or succeed, because of the way people think, behave and act based on their feelings, beliefs and perceptions, informed by the actions of the PMO, impacting decisions made by leaders and team members.

It is therefore surprising that these critical psychological and behavioural factors have not until now been measured in a systemised manner. Nor has that data been used to enhance and augment existing project performance and controls data and decision making by PMO’s.

The new field of Human-Centric Data offers the project profession and in particular the leaders of PMOs an opportunity to benefit from this hidden data set to improve delivery.

In this session, we are joined by Jonathan Norman and Donnie MacNicol who have been working in this field and will:

• Explain the importance and mechanics of Human-Centric Data (HCD)
• Show you what you can measure and the insights you can generate in relation to areas including culture, collaboration, team dynamics, biases, psychological safety, wellbeing and productivity
• Give you examples of how capturing and sharing data leads to immediate behaviour changes
• Show you how combining HCD with AI enables you to model and simulate the direction the delivery team are going in and how a major event may affect the team
• How the PMO can play a key part in ensuring that the five Principles for appropriate and effective HCD capture and sharing are embedded
• How to use HCD to identify, monitor and influence the level of Trust and Value perceived by the stakeholders of a PMO

>> You can get an overview of Human Centric Data here before the session.