Discover how PMOs can measure value through service menus, SLAs, and stakeholder feedback. Learn techniques like NPS, maturity models, and Voice of the Customer to evaluate PMO services effectively.
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Explore what continuous improvement means in a PMO context, how to measure it, and why perspective matters. Learn from PMO Lab insights into service upgrades, project impact, and pragmatic metrics.
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Explore how PMO Managers define success beyond value metrics, using SLAs, OKRs, and performance insights. Get practical takeaways on aligning PMO measurement with business goals and delivery impact.
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