In this session we focused on the roles of PMO Administrators, Project Support Officers and Project Co-ordinators and revealed the top five things that really help people in these roles do a great job.
September 28th is International Ask a Stupid Question Day (according to Google!). So to celebrate we challenged House of PMO Lodger Graham Burke to answer the questions that you submitted. We cover decision-making, governance, demand management, risk, PMOs and much more!
In this month's #PMOwfh we decided on a theme to take us through the session. It was all about checklists!
There has been a recently released book that many have read and really enjoyed, it's called The Checklist Manifesto: How To Get Things Right.
It got us thinking. Checklists used to be really popular in the PMO but over the years checklists started to have negative connotations - using checklists was seen as the clipboard wielding PMO acting like the 'PMO Police', a bureaucratic form of control which did us no favours with our project managers and various stakeholders.
The book reminded us that there are a number of different reasons for having checklists. The PMO can use them to help delivery and we can also use them to help us develop our PMO and the people working within it.
Read on for more insights, templates, the recorded session and slidedeck.
PMO Problem Solved - “I have a problem as a PMO lead, the PMO analyst role is very admin heavy and we are having high staff turnover. The main issue is collating packs, taking minutes and chasing actions across all the forums. We are not allowed to recruit more staff and cannot push back on any of the admin. Can you suggest any way we can reduce the load or make it quicker?”
A large part of the role of the PMO is supporting communications and the exchange of information that regularly happens in projects, programmes and portfolios.
One of the most common supporting roles is the one the PMO provides in meetings and regardless of what level of PMO professional you are or what context you work in, you will be required to take effective notes.
Yet many of us working in PMOs are probably expected to just get on with it and receive minimal training or guidance.
In this extended article, we take you through to process and provide guidance and practical tips on becoming an ace note taker.