PMO Services

Explore whether your PMO should act as a reactive support team or a proactive service provider. Learn the benefits, challenges, and strategies behind support-based vs service-based PMOs, with practical examples and tips.

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Discover how GCHQ’s PMO became an award-winning team through a strategic, people-focused transformation. Learn about vision setting, branding, agile ways of working, customer outcomes, and how to build a truly united PMO.

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Struggling to take concise, clear, and actionable meeting notes in your PMO role? Discover tips, templates, and best practices for becoming an ace minute-taker, including active listening, roles & responsibilities, and overcoming common challenges.

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From our sponsor - Planview - take a look at the Visibility and Reporting eBook If there is one thing the PMO does it's reporting and in this eBook there is plenty to get you thinking differently about the reports you create. We liked the ideas about different visuals and the insights into reporting for senior execs

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Discover the PMO Competency Framework created by and for PMO professionals. Assess your skills, identify gaps, and plan your PMO career with role profiles for Administrators, Analysts, Managers, and Directors.

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According to the poll taken during this session on Lessons Learnt About Lessons Learnt, only 50% of projects in our participant's organisations have a lessons learnt approach as part of their project management delivery methods. Personally, I was surprised at how low that was. You can't deny that learning lessons from everything we do - in our own lives as well as at work - just makes sense. Taking the time to think about and reflect on how we've done something - whether that's successful or not - should mean we come at a similar or related challenge in the future just that little bit wiser about how we'll tackle it. Projects and project management are ripe for insights and little nuggets that help smooth the path for future projects - after all, the methods and ways of working in project management have all come from someone's previous lessons on what has worked and what definitely hasn't. In this PMO Flashmob session about Lessons Learnt, we heard from PMO professional Ken Burrell. Ken is passionate about Lessons Learnt, so much so he wrote a book on it -Learning Lessons from Projects: How it works, why it goes wrong, and how you can do it better - so who better to help PMO professionals understand more about what we can be doing to better support our organisations in this area of Knowledge Management.

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Discover how PMOs can use facilitation techniques to enhance decision-making, team performance, and stakeholder engagement. Includes methods, tools, and 10 practical PMO tips.

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Explore how PMOs balance reward and enforcement to motivate project teams. Carrot or stick? Learn what works, why context matters, and how to shift from ‘project police’ to trusted partner.

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Explore the role of a PMO service catalogue—what it is, why it’s useful, and how PMO teams use it to define, deliver, and evolve services. Includes community insights from our #PMOwfh session.

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